Online Registration
lohongka.com.my needs certain personal particulars if you wish to purchase our products, register for an online member account, receive lohongka.com.my newsletter, or use certain lohongka.com.my services where required, this information may include your personal contact information and/or your company contact information.

lohongka.com.my will use this information to reply to your inquiries, to provide you with requested products and services, to set up your member account, and to contact you regarding new products and services.

All the data is strictly confidential and will not be disclosed to any third parties unless with your consent. You may amend and update your personal profile anytime when you login.

Online Stores (Online Purchase)
Goods sold are non refundable and non exchangeable.
Prices are subject to change without prior notice or obligations.

lohongka.com.my provides the online shopping cart for both Malaysia and International.

Malaysia Delivery
For Malaysia Delivery (East and West Malaysia), you can use the current order systems.

International Delivery
If you wish to order and deliver to other countries, please use another form to make the orders at http://lohongka.com.my/mycart_int.php. .Any International Deliery, we have the right to accept or reject your orders.

Shipping
Our shipping is only available at Malaysia (East and West Malaysia). Any International shipping, we have the right to reject/accept the orders. you are not allow to use the current online purchase system to make the order. You can use another form to make inquire at: http://lohongka.com.my/mycart_int.php.
Orders for items that are in stock are usually shipped within 3 working days (excluding Saturday and Sunday) Please allow 2-5 working days for the delivery. We will only dispatch your order once we had received the acknowledgement of payment from your good self. The delivery date may differ from the estimated transit time.
Our Delivery Charges are based on gross weight of the parcel (Included the combination of product, tag, bubble bag, packaging box, or paper bag). The prices of the above calculation are subject to additional 5% service Tax and 15% Security and fuel surcharge.

Payment
Once you place an order, we will immediatly send you the invoice with shipping and payment information for your order thru email.
We only accept Credit Card payment (Master/VISA) and ATM Deposit.

Return Procedure
Goods sold are non refundable and non exchangeable. Any complaint regarding products return dispute, please call 1-800-88-3322 to customer service department or email to ec@lohongka.com.

Changes to this Terms and Conditions
lohongka.com.my may at any time, without notice to you and in its sole discretion, amend this policy from time to time. Please review this policy periodically. Your continued use of lohongka.com.my websites after any such amendments signifies your acceptance thereof.

Questions or Suggestions
If you have questions or suggestions about this Terms and Conditions, please e-mail us at ec@lohongka.com